Tangible customer and market orientation is our first priority. We put ourselves in our customers’ place to understand their environment and their target groups. Awareness of our customers’ situation and recognising their actual needs is essential to achieving target-oriented solutions. Based on this information, we advise our business partners with due care and competence.

We prepare estimates for new machine investments in close cooperation with our local contacts, our process engineers and our design department.

If your needs and requirements change in the medium or long term, you can still count on us. When your existing facilities require modification or expansion, we will advise and support you with great flexibility and exploring all options.

Spare Parts

Our customer service with its well-trained and experienced staff guarantees qualified and quick advice on all spare parts enquiries. An extensively equipped warehouse with dynamic monitoring of minimum stock levels supports the reliable availability of spare parts for almost every WAB machine.

Shipment of wear parts from our own warehouse within 24 hours guarantees maximum uptime and provides optimum customer benefits. Furthermore, spare and wear parts are also available for machines that are more than 20 years old.


WAB machines are characterized by their robust and durable design. We ensure the long-term supply of spare parts for the machines we produce. 


This enables us to fully repair machines that are over 20 years old. 


We also offer reconditioning and complete overhauls for pre-owned machines. For this we prepare detailed cost estimates after the machines have been shipped to our factory. On the basis of this cost information, you can reliably check the cost-effectiveness of the repair. 


  • The WAB training concept extends over several levels
  • Information and advice before the acquisition of a WAB machine
  • Information and training during customer trials
    Training as part of machine commissioning
  • Customised training (individual training or company seminars)
    As a first step, we analyse the training
  • requirements together with the customer. On this basis, an individual training plan is established

Depending on your needs, we design the training courses as single or recurring events. In special cases we also offer intensive courses over several days for customers with a maximum of 2-3 participants.

These specially tailored training programs usually take place at our headquarters in Muttenz (Switzerland) or at one of the WAB-GROUP locations.

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